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If you have any questions or need assistance, our customer care team is here to help! You can reach us at (787)481-5677 or send us an email at alturamodapr@gmail.com
FAQ
How long does shipping take?
Orders are processed within 1–3 business days. Shipping times may vary depending on your location.
How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can follow your package.
Do you accept returns?
Yes. Returns are accepted within 14 days of delivery. Items must be unused, unworn, and in their original condition.
Do you offer refunds?
We do not offer refunds. Approved returns will receive store credit or exchange.
Can I exchange an item?
Yes. If you need a different size or item, you may request an exchange within 14 days of receiving your order.
How can I contact customer support?
If you have any questions, you can contact us through the Contact page on our website or by email at alturamodapr@gmail.com.
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